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Frequently Asked Questions

Delivery time

We aim to ship your order promptly upon receiving the information. Delivery typically takes 1-3 business days in Denmark.

Do you offer international shipping?

At the moment, our system cannot automatically handle international shipping, but we are always here to assist with manual shipping. Please reach out to us via email at info@zicozone.com

What is your return policy?

Our return policy allows customers to return items within 14 days of the purchase date for a refund or exchange. Items must be unused and in their original packaging. To initiate a return process, please contact our customer service at info@zicozone.com and provide your order number. Further details about our return policy can be found on our website.

How do I contact your customer service?

You can contact our customer service by emailing us at info@zicozone.com. We are here to assist you with any inquiries or issues you may have regarding our products or services. Alternatively, you can reach out to us through our website's contact form.